The Team Managed Guest Engagement Platform.
Kipsu is pioneering the use of real-time digital communication channels, such as SMS, internet chat and social messaging, to help hospitality, retail, and healthcare organizations connect more deeply with their customers. Today, consumers are increasingly conditioned to go online to tell the world about their experiences. Kipsu provides a familiar and friction-free medium to engage customers in the moment, making it easier to initiate requests and overcome frustrations, while preserving the authentic human connection that is at the heart of great service. The result is significantly improved social reviews, enhanced survey scores, and deeper relationships